Consumer Loan Software for Lenders

From start-ups to global giants, more consumer finance companies trust Vergent to provide origination, servicing, and end-to-end solutions in it’s consumer lending management platform. Powerful in its flexibility, Vergent consumer loan servicing software works right out of the box, allowing you to operate your business seamlessly. Our clients will tell you that Vergent checks all of the boxes and exceeds their expectations. With continuous enhancements and new functionality delivered every month, any task your business requires is likely already built into Vergent. From underwriting to repayment, Vergent’s consumer finance software can improve your entire lending process.

Key Strengths

• Seamless Lifecycle Management: Origination and servicing in one platform.
• Tailored Customization: Highly customizable to align with specific business needs.
• Scalability: Accommodates growth to support evolving business and technology needs.
• Enhanced User Experience: Intuitive design and self-service options for lending customers.
• Cost Effectiveness: Realize cost efficiencies by using a single platform to manage all your business processes.

Built for the Entire Loan Lifecycle

Your customers come to you from a variety of sources, whether they follow an ad on another website, use a customer portal or visit one of your brick-and-mortar locations in person. No matter how they choose to interact with you, they all end up being funneled into the same loan management system. The power of Vergent’s loan management software solutions lies in how they manage every aspect of the loan lifecycle.

Experienced Lenders Who Understand Your Pain Points

We’re more than just a software provider — we’re experienced lenders ourselves. This means we bring a deep understanding of your most common pain points at every step of the way. We know what it takes to ensure a smooth and efficient loan process without risking your regulatory compliance. We’ve built our consumer finance loan software from the ground up to address every aspect of serving your customers. It’s more than a single-task platform, handling this part of the work as well as servicing, reporting, accounting, collections, marketing and more into a single platform that can ensure the best possible results for you and every customer no matter how they connect with you.

Mitigating Your Risk

Consumer finance systems must be built with robust risk management and mitigation features to protect you and your customers. Vergent’s solutions give you all the tools you need to make the most informed decisions possible and prevent issues from cropping up at any point along the loan lifecycle. Our platform features comprehensive Know Your Customer protocols so you can feel confident about your customers’ identities, and the built-in fraud detection functionality helps you spot anomalies before they have an opportunity to cause lasting damage.

With Vergent’s platform integrated into your existing systems, you can enhance your risk assessment processes and make better-informed choices. Having a sense of security and confidence is crucial throughout the loan lifecycle, and our solutions can provide that for you.

One User-Friendly Solution

We know how valuable it is to have an intuitive, easy-to-use platform for your loan management needs. After all, we’ve been in your shoes and understand how frustrating it can be to struggle with your software. This is why we’ve devoted considerable time and effort to developing our new Omnia interface. Built to combine cutting-edge functionality with a user-centric design, Omnia makes loan management simple for you and your customers. It’s designed to offer a minimal learning curve, enabling everyone on both sides of the equation to slip right into using it with practically no friction.

The Omnia platform is the cornerstone of two additional Vergent products, the OmniaPay payment processing solution and OmniaText customer engagement platform. In both cases, features such as predictive menu search and other workflow enhancements improve the experience for lenders and customers to make everything smoother and more efficient.